The Heroes in Your Backyard
Since we started back in 1952 we’ve been working everyday to set a new standard in pool service. As residential pool service technicians, pool equipment mechanics, customer service professionals, supervisors, and managers – we all play a key role in helping you enjoy the freedom you deserve.
Safe, Reliable & Professional
It’s why we implement the most rigorous hiring practices in our industry, require everyone to undergo regular background and drug checks, provide ongoing world-class training, and require all of our technicians and mechanics to be fully certified before they ever work in your backyard.
We exist for one reason, to give residential pool owners freedom. That's the Pool Troopers Freedom Guarantee.
Our ultimate goal is to ensure your pool is always sparkling blue and swim-safe, whenever family and friends decide they want to enjoy it.
Most service contracts simply limit your freedom as a customer. By design, they lock you into one-sided agreements that make it easier for companies to pay less attention to you. We don’t tie our customers down with contracts. We’d rather let our entire relationship be judged by your happiness, and if we’re worth our salt, you’ll keep us.
We serve both salt systems and conventional chemical pools. Saltwater chlorine generators eliminate harmful chloramines and additives found in chlorination chemicals, and they noticeably improve water quality with a relative softening effect on hair and skin.
Our team of highly trained and industry award-winning pool technicians have been serving our clients since 1952. We require everyone to undergo regular background and drug checks, provide ongoing world-class training, and require our team to be fully certified before they ever work in your backyard.
OUR 8 NON-NEGOTIABLES
We believe our best – requires us to work with a ‘hero’s mindset.’
We believe keeping people in the loop creates a ‘wow’.
We believe if a better way exists, it’s our job to make it happen.
We believe it’s smarter to fix a problem before it becomes one.
We believe keeping a family safe is more important than our bottom line.
We believe a job half done, isn’t worth doing.
We believe no pool or teammate deserves to be left behind on our watch.
We believe small acts of kindness leave a lasting impression.
Our Senior Management Team
Mark Patton
Chief Executive Officer
Joined 2022
Anthony Basilicato
VP of Integrations
Joined 2005
AD Gonzalez
President & CFO
Joined 2023
Frank Fotia
President of YRP Division
Joined 2021
Chris Neatherly
VP of Operations
Joined 1996
Jeff Fotia
VP of YRP Division
Joined 2021
Hillary Rymer
Senior VP of Marketing
Joined 2021
Jose Gonzalez
VP of Information & Technology
Joined 2013
Our Field Leadership Team
Dan Neatherly
Texas GM
22 Years
Matt MacFarlane
Arizona GM
1 Year
Joe Ayala
Metro Tampa GM
19 Years
Nathan Pearo
Naples GM
1 Years
Kevin Sampl
Pinellas GM
1 Year
Kyle Ross
Spring Hill GM
1 Year
Noah Albritton
Sarasota GM
1 Year
Dennis Ely
Palm Beach GM
6 Years
Dudley Adams
Jacksonville AM
25 Years
Justin Peterson
Fort Myers AM
16 Years
Tyler Hanson
Pool Man Div. AM
11 Years
Stephen Jackson
Austin GM
2 Years
Camilo Garcia
Repair Manager
8 Years
Suzan Keller
Comm. Manager
25 Years
Andrew McKee
Tampa Comm. AM
10 Years
Mike Dubois
SWFL Comm. AM
21 Years
