The People in Your Backyard.
Everyday we’re working to set a new standard and make a difference. As residential pool service technicians, pool equipment mechanics, customer service professionals, supervisors and managers – we all play a key role in helping you enjoy the freedom you deserve.
For us it’s simple, our culture is defined by finding a 1000 different ways to have your back.
It’s why we implement the rigorous hiring practices in our industry, require everyone to undergo regular background and drug checks, provide ongoing world class training, and require all of our technicians and mechanics to be fully certified before they ever work in your backyard.
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Do your service technicians work on set schedules?
Yes, all our pool customers have a pre-set day of the week when their pool is serviced. Long-term set schedules ensure that your pool’s water chemistry and cleanliness is always consistent, and it allows you to plan accordingly.
Do pool mechanics make regular visits as part of your chemical service?
Our pool technicians are trained to check you’re the proper operation of your primary pool equipment on every visit. If they notice anything that requires attention they notify our customer service team – who then advise you with their report. At that point, with your approval, our mechanics provide you with the recommended service or a free quote.